Support

• How do I get an account? Your coach invites you. You will then receive an email with a link to set your password. Didn't get it? Ask your coach to resend it, and check your spam folder.
• I forgot my password. On the sign-in screen tap "שכחת את הסיסמה?" (Forgot your password?) and we will email you a link to choose a new one.
• Workouts, meal plans and sessions. The content in the app is set by your coach. For questions about the training itself, contact them.
• Notifications don't arrive. Make sure notifications for Kravio are allowed in the device settings and the reminder is turned on in your personal area.
• Deleting your account. At the bottom of your personal area, in the "מחיקת חשבון" (Delete account) card. Full details in the data deletion instructions.

For questions about the platform, your account or billing, write to us at the address below from the email registered on your account.

privacy@kravio.io — we reply as soon as we can, and within 3 business days at the latest.

See also our privacy policy and terms of service.